These general conditions of sale apply strictly to all sales of products made in Spain, including the Canary Islands and the Balearic Islands by FRANCESC GÁLVEZ HERRERA, with NIF: 40348836M hereinafter FRANCESC GÁLVEZ HERRERA, for individuals.
Any order placed with FRANCESC GÁLVEZ HERRERA necessarily implies, as an essential, decisive and essential condition, the unreserved acceptance by the customer of the general conditions of sale of FRANCESC GÁLVEZ HERRERA in force on the day the corresponding order is placed. In addition, the customer acknowledges that acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, except in cases where new conditions are brought to your attention. by FRANCESC GÁLVEZ HERRERA. The fact that FRANCESC GÁLVEZ HERRERA does not resort at any given time to any of the present conditions cannot be interpreted or will be tantamount to renouncing to resort to them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that result from it, will be subject to Spanish law, unless there are contrary provisions of public order.
The prices published by FRANCESC GÁLVEZ HERRERA are in Euros and are valid except for typographical errors. All prices are VAT NOT INCLUDED, which will be applied once the order has been formalized in the “shopping cart”, and will be applicable on the day of the order. Any change in VAT rate, or any other applicable tax, will be automatically applied to the prices of products for sale to FRANCESC GÁLVEZ HERRERA.
The offers presented by FRANCESC GÁLVEZ HERRERA are valid within the limit of available stocks. FRANCESC GÁLVEZ HERRERA reserves the right to modify the product range according to the difficulties imposed by the suppliers.
The photographs, graphics and descriptions of the products offered for sale are for guidance only and do not in any way compromise the seller FRANCESC GÁLVEZ HERRERA.
- The purchased products will be delivered to the person and to the address indicated on the order.
- By default, invoices will be sent to the e-mail address indicated by the customer at the time of registration to FRANCESC GÁLVEZ HERRERA.
- There will be no departure or delivery of orders on Saturdays, Sundays and public holidays.
- However, your delay will not lead to the cancellation of the order or any compensation.
- An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. It is the customer’s responsibility to check the condition of the goods on receipt and to indicate any anomalies in the delivery receipt.
- For shipments outside Spain and Portugal contact us.
Return and cancellation policies
- Return of goods:
Our policy, in compliance with current regulations, is to grant you the right to return any item purchased to FRANCESC GÁLVEZ HERRERA and which does not comply with the optimal conditions within 7 days from the date of receipt.
You will not have to provide any explanation, any item, purchased from FRANCESC GÁLVEZ HERRERA, returned to its original packaging, sealed and in perfect condition will be accepted without further ado.
Within a maximum of 30 days of receipt of the return, FRANCESC GÁLVEZ HERRERA undertakes to refund it.
As the cause of the return is that the returned item is defective or does not correspond to the one requested by the order, FRANCESC GÁLVEZ HERRERA will bear the costs of the return and reshipment.
- Order cancellation:
If the cancellation of the order arrives before the departure of the goods, the customer will not incur any charges. In the event of a cancellation after the order has been placed, the customer will be responsible for the shipping costs as well as the return costs for this order.